How SudsRepublic collects, uses, shares, and protects information when you visit our website or use our car wash services.
Last updated: 4 November 2026
SudsRepublic is a car wash business located at 2800 Pennsylvania Ave NW, Washington, DC 20007, United States. This Privacy Policy explains how we collect, use, disclose, and protect personal information through our website, wash location, customer service channels, memberships, promotions, and related services. It applies to customers, website visitors, prospective customers, guests, and people who communicate with us. Contact us at [email protected] or +12023420444.
We may collect identifiers and contact details such as your name, mailing address, email address, telephone number, account username, vehicle description, and license plate number. When you purchase a wash or membership, we collect transaction details, plan selection, visit history, discounts, receipts, and limited payment information. Payment processors receive card details directly; SudsRepublic generally retains a token, card type, expiration details, and the last digits needed to manage billing rather than a full card number.
At our location, cameras and security systems may record images of vehicles, license plates, customers, guests, and activity on the premises. We may use license plate recognition to identify an enrolled vehicle, validate membership access, prevent membership sharing, count visits, process entry, and investigate fraud or safety incidents. We may also collect information you provide about another person, such as a guest, gift recipient, or household member. You represent that you are authorized to provide that information.
When you use our website, we may collect IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from IP address, timestamps, cookie identifiers, form activity, and diagnostic data. We collect communications, survey responses, reviews, promotion entries, and any information you voluntarily submit. We do not intentionally request sensitive personal information, and you should not include it in free-text forms.
We collect information directly from you, automatically from devices and wash equipment, from payment and technology providers, and from other people who purchase a service for you. We may combine information from these sources. You may decline to provide optional information, but certain details are necessary to complete a purchase, identify a membership vehicle, deliver requested communications, or respond to an inquiry.
We use information to provide and improve washes; establish and administer accounts and memberships; recognize eligible vehicles; process payments, renewals, cancellations, refunds, and promotions; send receipts and service notices; answer questions; maintain equipment and website security; detect misuse, chargebacks, and fraud; analyze demand and service performance; comply with legal obligations; and protect customers, employees, property, and the public. With your choices and as permitted by law, we may send offers or reminders by email or text. Consent to marketing is not required to buy a wash.
We may disclose information to vendors that support payment processing, membership administration, license plate recognition, website hosting, analytics, communications, customer service, accounting, security, and professional advice. Vendors may use information only for contracted services and applicable legal purposes. We may disclose information to law enforcement, regulators, courts, insurers, or other parties when reasonably necessary to comply with law, enforce agreements, investigate incidents, or protect rights and safety. Information may also transfer in a merger, financing, sale, reorganization, or similar business transaction.
We do not sell personal information for money. Some analytics or advertising technologies may be considered sharing, targeted advertising, or a sale under certain state privacy laws. Where applicable, you may opt out of those activities. We do not knowingly sell or share personal information of consumers under sixteen for cross-context behavioral advertising.
We retain information for as long as reasonably necessary for the purposes described here, including providing memberships, maintaining transaction and tax records, resolving disputes, enforcing agreements, supporting security, and meeting legal requirements. Retention depends on the type and sensitivity of information, our operational needs, and applicable limitation periods. Plate and video records may be retained for shorter security or operational periods unless connected to an account, incident, dispute, or legal hold. When information is no longer needed, we delete, de-identify, or securely dispose of it.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No transmission, storage system, or security measure is completely secure, so we cannot guarantee absolute security. Customers are responsible for keeping account credentials confidential and for promptly notifying us of suspected unauthorized account or membership use.
You may unsubscribe from promotional email through the instructions in a message and may reply STOP to eligible marketing texts. Transactional notices may still be sent. Browser controls can limit cookies, although site features may be affected. Depending on your state, you may have rights to know, access, correct, delete, or obtain a portable copy of personal information, and to opt out of certain selling, sharing, targeted advertising, or profiling. You may also appeal a denied request and receive equal service without unlawful discrimination for exercising privacy rights.
To submit a request, email [email protected] or call +12023420444. Describe your request and the information needed to locate your records. We may verify identity using account, transaction, vehicle, or contact details. An authorized agent may submit a request where permitted, but we may require proof of authority and direct identity confirmation. Some information may be exempt, and we may retain data required for security, legal compliance, transactions, or other permitted purposes.
Our website and services are intended for a general audience and are not directed to children under thirteen. We do not knowingly collect personal information online from children under thirteen. If you believe a child provided information without appropriate permission, contact us so we can review and delete it as required.
We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations. We will post the revised policy and update the date above. Questions or privacy requests may be sent to SudsRepublic at [email protected], by telephone at +12023420444, or by mail or in person at 2800 Pennsylvania Ave NW, Washington, DC 20007, United States.